My main responsibilities are too extract consumer and business data relevant to our clients marketing needs, in the time I have been at TDP Agency I have created a bespoke quoting and output system for their sales team and have automated many recurring admin tasks.

• Updating windows form application for quoting system I created using Visual Studio.
• Creating websites in WordPress or using Visual Studio ASP.NET MVC framework depending on time scale and clients budget.
• Running data analysis on our clients sales data to target specific demographics based on the highest conversion rates.
• Finding new ways of sourcing and updating B2B data using automated methods.
• Implementing new technologies to help the company save money and minimise time on repetitive processes.
• Developing bespoke VBA powered reports to minimise time and improve accuracy.
• Introducing Microsoft Azure to create cloud platform applications opening the company up to new business opportunities.

Hired as a consultant originally to help launch the venue which has had massive success, I was then hired full time to help assist with promotion, sourcing quality entertainment and finding efficient ways to run the business and minimise costs

• Overseeing the running of a busy music venue
• Creating and maintaining the company's website
• Implementing automated procedures to minimise human interference in day to day tasks
• Producing reports to analyse products with the highest markup price to promote
• Designing posters/flyers for events held at the venue.
• Implementing a sponsorship service at the venue to bring in extra income from local businesses
• Training staff on new procedures within the company

Main responsibilities were maintaining and improving multiple web and mobile applications within the company as well as creating a web application to monitor and score staff performance using call, claim and HR data as part of a multi-tier bonus scheme. After that I started work on a system to predict staffing numbers needed in the call centre to minimise the cost of over staffing.

• Using Visual Studio to create responsive web applications using MVC framework
• Implementing Microsoft Azure to create cloud platform web applications.
• Creating responsive websites using bootstrap framework
• Debugging and finding efficient solutions to increase web application processing speed
• Using code first migration to create and update cloud databases
• Creating dynamic documents using PDF Sharp to automate, invoicing, quotes and policy scheduling
• Keeping an up to date knowledge of new technologies, frameworks and languages
• Cross testing web application across various browsers and fixing any browser issues
• Ensuring web applications are secure and install updated software to ensure that websites and client data remain secure
• Documenting code so other developers can understand and contribute to it using Visual Studio team explorer

Providing bespoke software applications too various insurance companies and retailers. Since I started the role I successfully created automated management information report packages for over 15 insurers.

• Creating, maintaining and testing Crystal Reports for customer software.
• Designing automated solutions for Excel reporting through VB6.
• Verbal and written communication with customers to resolve new and outstanding software issues.
• Installation and administration of various third party tools and applications.
• Intercede on complex issues to resolve them as quickly as possible.
• Maintaining customer software by monitoring and correcting defects in VB6.
• Continually updating technical knowledge and skills by attending in-house courses.

Collecting and collating data to carry out complex analysis in support of management and insurer requests. My biggest project with this company was to create an automated KPI reporting system to measure customer service within their call centre for a multi-tier bonus scheme.

• Producing regular and ad-hoc scheme performance and underwriting reports for breakdown insurance
• Prioritising requests from insurers, underwriters, vehicle recovery operators, internal directors and the FCA
• Reviewing premiums and designing products for key clients e.g. EUI, KFIS and niche providers
• Creating models to predict industry price rises related to fuel costs, inflation, and competitor behavior
• Producing complex ad-hoc reports in an extremely restrictive time frame ahead of critical meetings
• Developing and maintaining reporting tools across MS Office (Access, Excel, Outlook, VBA)
• Providing technical support to a number of departments for bespoke VBA applications
• Removing manual labour from 150+ scheduled reports saving 10 days per month
• Reviewing bordereaux production processes, automating data gathering and validation, reducing human error
• Designing user friendly applications to predict levels of call centre activity